Terms of Service

1. Acceptance of Terms

By accessing and using the website radiance-grove.com and engaging our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

Radiance Grove Consulting is a business consulting company registered in England and Wales. Our registered address is:

90 Burley Rd, Woodhouse
Leeds LS3 1JP, United Kingdom
Phone: +44 113 278 9656
Email: [email protected]

3. Services Description

Radiance Grove Consulting provides business consulting services including but not limited to:

• Business strategy development and planning
• Financial planning and management consulting
• Operations management and process optimization
• Digital transformation consulting
• Market analysis and competitive research
• Training and advisory services

4. Use License

Permission is granted to temporarily download one copy of the materials on Radiance Grove Consulting's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

5. Service Engagement Terms

5.1 Proposals and Contracts

All consulting engagements are governed by separate written agreements that will specify:

• Scope of work and deliverables
• Timeline and milestones
• Fees and payment terms
• Confidentiality provisions
• Termination conditions

5.2 Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information
• Timely access to personnel and systems as required
• Payment of fees according to agreed terms
• Implementation of recommendations (where applicable)

6. Fees and Payment Terms

Unless otherwise specified in a separate agreement:

• Consultation fees are due within 30 days of invoice date
• Late payments may incur additional charges
• All fees are quoted in British Pounds (GBP) and exclude VAT where applicable
• Expenses may be charged separately with prior approval

7. Intellectual Property

7.1 Our Intellectual Property

All methodologies, frameworks, templates, and proprietary materials used in our consulting services remain the intellectual property of Radiance Grove Consulting.

7.2 Client Intellectual Property

All client data, business information, and materials remain the property of the client. We will not use or disclose such information except as necessary to provide our services.

7.3 Work Product

Deliverables created specifically for a client become the property of that client upon full payment, subject to our right to retain copies for quality assurance and legal compliance.

8. Confidentiality

We maintain strict confidentiality regarding all client information and business matters. This includes:

• Business strategies and plans
• Financial information
• Operational data
• Customer and supplier information
• Any other proprietary or sensitive information

9. Limitation of Liability

To the maximum extent permitted by law:

• Our liability for any claim arising from our services is limited to the fees paid for the specific engagement
• We are not liable for indirect, consequential, or punitive damages
• We are not responsible for the implementation or results of our recommendations
• Our advice is based on information provided by the client and market conditions at the time

10. Professional Standards

Our services are provided in accordance with:

• Professional consulting standards and best practices
• Applicable UK laws and regulations
• Industry codes of conduct
• Our internal quality assurance procedures

11. Termination

Either party may terminate a consulting engagement:

• With written notice as specified in the engagement agreement
• Immediately for material breach of contract
• Upon completion of the agreed scope of work

Upon termination, all unpaid fees become due immediately.

12. Website Terms

12.1 Accuracy of Information

While we strive to keep information on our website current and accurate, we make no representations or warranties about the completeness or accuracy of the information.

12.2 External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these external sites.

12.3 User Conduct

Users must not:

• Use the website for unlawful purposes
• Transmit harmful or malicious code
• Interfere with website security or functionality
• Harvest information for commercial purposes

13. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which complies with UK GDPR and data protection laws.

14. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technological failures.

15. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

16. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Modifications

We reserve the right to revise these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of revised terms.

18. Contact Information

For questions about these Terms of Service, please contact us:

19. Dispute Resolution

We encourage resolution of any disputes through direct communication. If a dispute cannot be resolved amicably, we may agree to mediation before pursuing formal legal proceedings.

20. Entire Agreement

These terms, together with our Privacy Policy and any separate engagement agreements, constitute the entire agreement between you and Radiance Grove Consulting regarding use of our website and services.